US / Canada: (828) 264-9099
Tollfree: (800) 536-7232
International: (001) 828-264-9099
Domestic / International
Send orders to: Sales@moltox.com
Molecular Toxicology, Inc.
P.O. Box 1189
Boone, NC 28607
Net 30. Freight prepaid. Packing charges apply to dry and blue ice shipments. Payment in USD only; drafts drawn against US banks. Please contact our office for wire transfer instructions. Expenses pursuant to international monetary transactions are the responsibility of the buyer. Additional shipping and processing costs may apply. Due to summer temperatures, in order to assure the timely and satisfactory delivery of all refrigerated products, Moltox reserves the option to changing any refrigerated ground shipment to 2nd Day delivery.
Items sent to you due to our error are immediately returnable at our expense. Items found to be unsatisfactory will be credited to your account or replaced free of charge. Shipments damaged in transit should be retained and reported within 7 days of receipt to the Moltox Customer Service Department at 1.800.536.7232. Items spoiled or damaged when shipped on the customers freight account are the customer’s responsibility. No credit or replacement will be issued. Items spoiled or damaged when shipped on Moltox’s freight account will be replaced or a credit issued. Your satisfaction is guaranteed
Products purchased directly from Molecular Toxicology, Inc (MOLTOX) are shipped in accordance with the specifics of your purchase order. It is the responsibility of the customer to determine the suitability of the product or products for their application: MOLTOX products are sold for research purposes only.
This constitutes the entire warranty of Moltox and Moltox disclaims and excludes any other warranties or representations, express or implied or statutory, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement of a patent, trademark or other intellectual property right. Moltox will not be liable for any causes of action or damages, including any special, indirect or consequential damages, arising out of provision of products, including damage arising from acts of negligence on the part of Moltox, its agents or employees. In purchasing Moltox products, you expressly release and discharge Moltox from all such causes of action or damage.
As Molecular Toxicology Inc. continues to improve all aspects of our business to bring you the quality products you have come to expect, we are also always improving our education and awareness of the means by which we can deliver these products to you safely. Therefore, we are reaching out to inform you that Moltox will be fully compliant with the packaging provisions set forth by sections 2.6.5 and 2.6.6 of the IATA Dangerous Goods Regulations and the US DOT 49 CFR 173.4 & 173.4b of the Electronic Code of Federal Regulations. As a result, a Hazardous Goods Handling fee of $25 will be imposed on all orders which include Control Chemicals that fall under these regulations outlined in IATA 2.6.10 De Minimis Quantities. We are confident that you share the same dedication to the safety of our environment and those who handle these materials as we do.